Systems Administrator & IT Professional
I'm a dedicated Systems Administrator with a passion for technology and problem-solving. With several years of experience in the IT industry, I've developed a strong skill set in system administration, network management, and technical support.
My approach combines technical expertise with a commitment to delivering efficient and reliable solutions. I enjoy tackling complex challenges and continuously expanding my knowledge in the ever-evolving field of technology.
When I'm not working on IT systems, you can find me exploring new technologies, working on personal projects, or enjoying gaming and tech enthusiast communities.
KEEP ON LEARNING UNTIL THE "L" IS SILENT..
Get In TouchThis role focuses on proactive monitoring and high-priority incident management for the company's IT infrastructure. Key responsibilities include real-time oversight of servers (Windows, Linux, backup) and network performance, as well as leading the response to major outages. The position is crucial for preventing issues through continuous monitoring and preventative maintenance to ensure optimal system health and minimize business disruption.
Providing both 1st and 3rd line technical support. Key duties include managing core systems like Exchange and Active Directory, troubleshooting server and desktop issues, maintaining the server room and IT infrastructure, and overseeing the helpdesk function by ensuring calls are logged, assigned, and resolved promptly. The position also involves team management, reporting, and general IT administration tasks.
Responsible for providing comprehensive end-user technical assistance. This includes troubleshooting hardware and software, installing updates, setting up equipment, and performing break/fix support. The role utilizes a ticketing system to manage requests, provides remote and on-site support within a specific region, and is accountable for maintaining systems and meeting service level agreements (SLAs).
Designed, deployed, and manage an on-premises VoIP phone system using 3CX on Ubuntu Server. This secure, private solution keeps all call data internal, enhancing security, ensuring compliance, and reducing costs while providing enterprise-grade telephony features.
Designed and deployed a private VPN server during the Covid-19 pandemic to enable low-latency remote LAN experiences for gaming. The solution successfully recreated local multiplayer functionality for legacy games and continues to serve as a reliable private platform for community connection.
Deployed and manage a secure DNS filtering system using AdGuard Home on a cloud server to protect network traffic. It blocks malicious sites, filters ads, and provides network-wide monitoring and threat analytics, significantly improving security and reducing malware risks.
Volunteer church website manager ensuring a secure, up-to-date, and mission-focused online presence. Handles technical maintenance, content updates, and collaboration with staff to support outreach and community engagement through faithful digital stewardship.
Volunteer Visual Media Producer creating a wide range of digital content—including sermon graphics, announcement videos, tithe presentations, and animated worship lyrics—to enhance services, engage the congregation, and support the church's mission through professional and theologically aligned design.